Frequently Asked Questions
Frequently Asked Questions
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Play Thru Golf is a 24/7 autonomous golf simulator located in Brooklyn, NY (Clinton Hill / Fort Greene / Prospect Heights)
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After booking, you’ll receive a confirmation email with a link to open the front door. If you have the Play Thru Golf App, you can also find the button to unlock the door in your reservation window.
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Yes! No need to bring your own. We have men’s, women’s and lefty clubs available, but of course you are more than welcome to bring your own.
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We currently have 3 tiers of pricing - $50/hr for off peak times, $60/hour for reduced times, and $70/hr for peak times. We also offer a membership for $60/month that gives $15 off each booking (down to $35 for off peak bookings!) and advanced bookings (7 days vs 3 days) and one for $450/month that gives you 15 hours of simulator use during offpeak and reduced times.
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Yes! Just please be respectful of the space for other guests and clean up after. There are garbage and recycling bins located in the back by the bathroom.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. Our email is info@playthrugolfbk.com or you can call or text us at (347) 201-5072.
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Cancel within 10 minutes of making your booking and you’ll receive a full refund. Any other time must be cancelled 24 hours before. If you can’t make it for any reason as your reservation approaches, just give us a call and we’re happy to credit your account to come back at a later time.
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Yes! Each booking can have up to 4 people at no additional charge. Any more than 4 and the gameplay can be slow, so if you have a bigger group we recommend that you book both bays.
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Yes! Right now we have 2 memberships, the Par Pass, that costs $60/month, and the birdie pass, which runs $450/month. There is no initiation fee, and there is no fee for canceling. We want you to golf, not worry about getting nickel and dimed on another subscription.
The Par Pass will give you $15 off each booking, 7 days in advance to book a bay (vs. 3 for non members), and invitations to member only events. Additionally you will get a discount on any league entry. If you plan on coming once a week, getting this is a no brainer.
For the Birdie Pass, this gives you 15 hours to book for off-peak and reduced hours. After you use your 15 hours, you will get $15 off each additional booking. For peak hour bookings with the Birdie Pass, you will get $15 off each booking. All of this comes with 7 day advanced booking, member only events, and a discount on all league entries. This is perfect if you are an early morning golfer, or have time during the workday to get some swings in.